Public Storage
Public Storage in Elkhorn, Nebraska, offers a variety of storage solutions for both residential and commercial customers. The facility is conveniently located off of West Dodge Road and provides 24-hour access to its units. Customers can choose from a variety of unit sizes, ranging from 5x5 to 10x30, and can also select climate-controlled units for temperature-sensitive items. The facility also offers a variety of amenities, including drive-up access, online bill pay, and a free moving truck rental with select rentals.
Amenities
- Public Storage in Elkhorn, NE offers a variety of amenities, including:
- • 24-hour access
- • Climate-controlled units
- • Drive-up access
- • Online bill pay
- • Security cameras
- • Wide aisles for truck access
- • Moving supplies for sale onsite
- • Free truck rental with move-in
User Reviews
Jessica Gomez
Avoid this place!! Been renting same unit for 3years. It has gone from $60 to $115 and the manager is impossible to get ahold of.
Shannon Lister
If I could rate this company a 0, I would. I made the mistake of using this facility twice now, and I regret it tremendously. If I ever need help, have a question, or need to go into the store, no one is ever there. Even during open hours, the doors are locked, and there is no assistance. Getting ahold of anyone via telephone is impossible, even corporate. I received a rude call today regarding a bill that was due ($12), I didn't have automatic pay set up, nor should I have to, and after I had made the payment via the mobile app, got two e-mails stating that I requested a password change, when I had not. The e-mail gave a phone number to call if I hadn't asked for a password change, I spoke to Calvin, and he was not only rude, but was very quick to rush me off of the phone, stated that he was the one who had sent the generated e-mail's to guide me with the payment (which, are you kidding me?), not let me state what the issue was with that, and gave me an 800 number to call for escalated situations, interrupting me any time I tried to speak, which in turn, after calling the 800 number, got no response (go figure). If I don't have to work with the representatives at this company, and solely worked by the app, I would rate it more, but communication is kind of essential when a customer is paying for a service.
Emily Smith (Suraru)
Property manager is never in the office, and if you call him to come in he's extremely rude and aggressive. More than once I've discovered the security door into the air control facility locked open, without the means to close it. My mom got a unit here for $83, and when we went over there to swap it under my name the rate increased to $129 Did I mention the property manager is very mean? He'll quickly raise his voice at you for asking him questions, and don't even think about trying to break the tension with a light joke, he'll threaten to stop serving you. Found another facility in Blaire twice as big for $75, air controlled. I've been directing the other tenants here there, because they too have the same complaints. Save your money, go elsewhere.
Ismael Gutierrez
customer service was excellent. real clean units and property. staff should be commended. Anna was very patient and walked me thru the entire process and was very helpful offering supplies for packing if i needed it. Thank you for a great experience looking for a place to store my possessions.
Lacey Sand
We have had a great experience! The customer service at this location has been top notch from the beginning. I highly recommend reserving a unit online (no financial commitment required) because you will get a special online rate. This does not lock you in to a specific unit, size, etc. The climate controlled units are nice and cool and very clean. The facility offers large carts at no charge for help with moving furniture and boxes and the units are easily accessible. Everything has been great so far!